Monday, May 11, 2009

mother's day.....

sooooooo.... I bought 1 dozen cupcakes from SugarPlum Cupcakery I am soooo disappointed. :( dangit.. here we go...

First off, they arrive and i'm SO excited!! Oh man, online, they looked soo great and they have great feedback, I was very excited to be giving these to my family members for mother's day! I get to my house, open them all up and well.... i was shocked!

these are the strawberry cupcakes...No frosting except stuck on the foil ABOVE the cupcakes.


This is the foil above the chocolate cupcakes.


These are the disgusting chocolate cupcakes.


This is the box with the frosting evvvvverywhere...


and this is how i pulled it out of the box.


I was upset...to say the least

Not only did this ruin EVERY mother's day gift I was giving, it left me NO time to get anything else for everyone..ughhhhhhh...

So, I find the business card in the box that was delivered. There was a phone number on the card. *thinkin' to myself* oh okay, i'll just call and get this whole thing sorted out right now." I call the number and it's out of service??????? are you serious?! what sort of company is this?? so then I try a few more times, just in case I dialed the number wrong and NOPE... still got the same message. I am beyond upset at this point! ughhhhhhhh...

I've emailed the customer support and received no answer as of right now.. we'll see if I ever get any response back..

oh, and normally this wouldn't be a complaint, I mean the more cupcakes the better but they gave me 2 dozen crushed cupcakes instead of the 1 dozen I ordered.

3 comments:

Scrap It Up (a.k.a. Kendahl) said...

Did you go there because of my blog? If so, I'm SORRY!!! I was super excited to get my cupcakes from there too, and my experience was bad. My cupcakes weren't crushed like yours (YIKES) but they were just blah. Like, I could totally make them myself. And I ordered a "parfait cake" which was cake with a creamy frosting in between 3 or 4 layers, and instead got a cupcake. I won't be shopping there again. Plus, it was kind of expensive, huh?

Kings said...

lame! that sucks...you better get your money back or more cupcakes to share :)

Sell...Party Of 3 said...

um, all I am sayin' is that you need to order cupcakes local next time! =) Maybe from Just Cupcakes!?! LOL